1. We are Microsoft Certified; MCSE, MCSE + Security, MCBDA, and others. The Microsoft Certified System Engineer (MCSE) qualification  and other Microsoft certifications are often overlooked, and even disparaged by those technicians who have not, or cannot,  achieve them, but they are a critical requirement to look for in any IT provider. These certifications are important because  they confirm that the technician who holds this qualification has submitted their skills for testing at a Microsoft certified  testing facility and has passed the required tests. More importantly, certain levels of Microsoft certification, such as the  MCSE certification, confirm that the technician is qualified and capable of successfully supporting small business  workgroups, domains and/or large enterprises. There are many computer technicians that can successfully support stand alone  computers, but when networked computers, networked applications and computer security enter the mix, skill levels and  knowledge commensurate with the security and operational complexities presented by net worked computers and applications is  critical, and not as easily found. Unless the technician has taken and  passed the Microsoft certification tests, most  notably the MCSE or MCSE + Security tests, there is no real way of knowing how skilled or knowledgeable the technician may or  may not be with networked computers and/or Windows operating systems like 2000 and/ or 2003.

2. We Guarantee Customer Satisfaction. aaacomputer.com llc guarantees your satisfaction with our work and our services. Our belief is that if our support is first rate, this will be enough for customers to choose aaacomputer.com whenever they need support or advice. 

3. No Service Agreements. The primary purpose of service agreements is to insure income to the computer support company; that's why aaacomputer.com does not require service agreements. With the advent of the XP and Windows 2003 Server operating systems, aaacomputer.com can  install and configure systems that can operate for months, even years with minimal maintenance, as long as security and anti virus software and good user security practices are in place and adhered to. Guaranteed customer satisfaction is our service agreement.